Shipping policy
Shipping information :
Fulfillment Orders are shipped within 3 days. Once shipped, you'll receive a confirmation email including tracking number(s) for your order.
Order cut off time: 5 :00 pm (GMT) Greenwich time ( London)
Handling time is 1-2 Business days (Mon to Fri).
Transit Time 5- 8 Business days (Monday to Friday).
Shipping Fee: Free shipping on all orders
Divided Packages:
An order may occasionally be divided into many packages for any of the following reasons:
-Per-package weight restriction.
We use time and money-saving shipping methods in order to offer Free Worldwide Shipping and guarantee that you receive your item as soon as possible.
- A product may be slightly out of stock and delivery after the other items in an order.
An order with several items may be dispatched from different warehouses because of differences in stock inventories between the warehouses because we are supplied by different warehouses.
Common reasons for order delay:
- Billing and shipping addresses are not the same.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires special customization
If you want to cancel the order please ensure us within 2 days ,to cancel order please contact us by mail : info@houseofhugo.uk
Support: 24/7
Address :401 Ashton Old Road, Manchester,
Greater Manchester M11 2DJ ,UK
Phone : +447932176698
Email: info@houseofhugo.uk